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Don’t Let Yahoo Hurt Your Campaign! Learn 2 Weak Spots In Their Optimizations

Posted by Joe on November 2, 2007 in Advanced PPC Strategies, Yahoo! Search Marketing

Over the past six months I have been putting a lot of time and effort into building a keyword list for a client. This client operates within a niche market and is geo-targeted tightly to a specific metro area. One day I began conducting additional keyword research and suddenly realized that I wasn’t sure in which direction to head. I had keyword block, much like writer’s block.

However, I’m not afraid to request assistance so I asked my Yahoo Account Representative to present an account optimization that focused on new keywords, and my secondary parameter was a cost-per-click of forty-five cents. I had previously requested optimizations from Google and they were very helpful. Since Yahoo has been making strides to upgrade their services and compete with Google I thought I’d give them a day in court.

Overall, the optimization they proposed was a success. If you need assistance expanding and/or optimizing your campaign I suggest you give this a try. Of course, there is a caveat to this suggestion; there are two aspects of an optimization that you should review closely before you give it a green light.

On the positive side, my Account Representative was very responsive and turned the optimization around rather quickly (within 2 days). In the past we’ve had difficulties (to state it diplomatically) with Yahoo’s customer service, but lately we have noticed a faster turn-around in communication and their responses are more thorough.

Also on a positive note, the keyword expansion was well done. They were able to add another 200 keywords to my list. No new campaigns or ad groups were created but they sprinkled new keywords throughout my existing structure.

Now, here are the two items to review closely within your own Yahoo account optimization:

The new ad texts they provided were awful. Here is my laundry list of inconsistencies with Yahoo’s proposed ad texts:

  • The headlines were weak, uninteresting, unremarkable.
  • The ad texts were very short, consistently half of the allotted 70 characters. And almost all of them were missing a call-to-action! That’s PPC ad copy 101!
  • Also, almost every ad text utilized DKI (dynamic keyword insertion) within the headline. DKI is a helpful tool to use for tightly themed keyword groups, but Yahoo was using it everywhere; this is not a smart strategy.

Approximately two dozen ad texts were included in the optimization and I approved only one (with some light editing).

You should also closely review the keyword bids proposed in your optimization. Most of the bids seemed high to me considering my parameter of $0.45/click. Most of my bids were above $.60. I know that my actual CPC would be lower than my bid but I needed to adhere to this parameter quite closely. So, be sure to review any bids included in your optimization, especially if you have a narrow CPC window.

So, what is the verdict? In summary, when you need some assistance with your campaign I suggest turning to your Account Representative and request an optimization proposal. Just remember to review the proposal closely before you give it your approval. After all, it’s only a proposal and you can revise it to suit your exact needs, and who knows your needs and goals better than you?



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4 Responses to “Don’t Let Yahoo Hurt Your Campaign! Learn 2 Weak Spots In Their Optimizations”

  1. SearchCap: The Day In Search, November 5, 2007 - Seo Alchemist - How to make gold with SEO. Says:

    [...] Don’t Let Yahoo Hurt Your Campaign! Learn 2 Weak Spots In Their Optimizations, PPC Hero [...]

  2. Jon Clark Says:

    Great post! I have been approached by Yahoo! offering to ‘optimize’ some of my numerous campaigns within the past week. Ironically they all fall under the category of “not meeting your daily spend”. I have yet to get a proposal back (they said to allow 5-7 days) but I will be sure to watch out for the items noted above!

    One thing I thought was interesting was there was no attempt to understand the goals of the campaign or even the business they were involved in. I would imagine that would be helpful to, at minimum, write the ad copy, no?

  3. Joe Says:

    Thanks Jon! Yes, understanding the goals of the overall account is crucial to a successful optimization. That is why I told my Yahoo rep that I was looking to increase traffic, I had a target CPC and I also mentioned that the campaign’s focus is brand awareness, but we are tracking conversions as well.

    As far as ad text copy is concerned: this is your first impression with a potential customer. It HAS to be good! I did gleam some insight from Yahoo’s take on my ad copy but they were all poorly executed.

    Best of luck with the optimizations (once you receive them from Yahoo). If you get them back and have any questions, let us know!

  4. The Adventures of PPC Hero - Heroic Feats of Pay Per Click Management : How Optimize Your AdWords Content Optimization Says:

    [...] Neither Google nor Yahoo have impressed me with the ad texts they’ve written. You know your business/client best, so you’ll have to revise or completely re-write the ad texts. [...]

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