Comments on: Increase Conversion Rates with User Driven Feedback http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/ Heroic Feats of Pay Per Click Management Fri, 10 Feb 2012 16:50:00 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Editor’s Picks: February 9-13, 2009 | Search Marketing Standard http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/comment-page-1/#comment-29666 Editor’s Picks: February 9-13, 2009 | Search Marketing Standard Fri, 13 Feb 2009 17:12:58 +0000 http://www.ppchero.com/?p=2622#comment-29666 [...] ask your visitors for feedback (another way is to test, test and then test some more). PPC Hero has a list of questions you might want to ask your website visitors through a feedback [...] [...] ask your visitors for feedback (another way is to test, test and then test some more). PPC Hero has a list of questions you might want to ask your website visitors through a feedback [...]

]]> By: Amber http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/comment-page-1/#comment-29596 Amber Thu, 12 Feb 2009 16:07:58 +0000 http://www.ppchero.com/?p=2622#comment-29596 @Jessica, I totally hear what you're saying, but it can't hurt to ask right? I worked for a company that used foresee results, and people did write down their frustrations they had with the website. Especially if you're getting comments about the same topic over and over again. The truth is, when people are frustrated, or not getting what they want, they do tend to write and talk about it. So I think it's worth asking. @Aimy, You're right, some users don't know what they want, and if you ask them what they'd be willing to pay for shipping they'd say $0. But there are some people out there that are honest and those are the responses you take seriously. @Jessica, I totally hear what you’re saying, but it can’t hurt to ask right? I worked for a company that used foresee results, and people did write down their frustrations they had with the website. Especially if you’re getting comments about the same topic over and over again. The truth is, when people are frustrated, or not getting what they want, they do tend to write and talk about it. So I think it’s worth asking.

@Aimy, You’re right, some users don’t know what they want, and if you ask them what they’d be willing to pay for shipping they’d say $0. But there are some people out there that are honest and those are the responses you take seriously.

]]> By: Aimy http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/comment-page-1/#comment-29594 Aimy Thu, 12 Feb 2009 15:32:37 +0000 http://www.ppchero.com/?p=2622#comment-29594 I still think it is a good idea, but I would argue that users often don't know or lie about what they want in response surveys. I still think it is a good idea, but I would argue that users often don’t know or lie about what they want in response surveys.

]]> By: Jessica http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/comment-page-1/#comment-29592 Jessica Thu, 12 Feb 2009 15:05:20 +0000 http://www.ppchero.com/?p=2622#comment-29592 from a devil's advocate position, would you go to a page that doesn't have what you want, and instead of leaving, take a survey as to why they don't have what you want?from a devil's advocate position, would you go to a page that doesn't have what you want, and instead of leaving, take a survey as to why they don't have what you want? from a devil’s advocate position, would you go to a page that doesn’t have what you want, and instead of leaving, take a survey as to why they don’t have what you want?from a devil’s advocate position, would you go to a page that doesn’t have what you want, and instead of leaving, take a survey as to why they don’t have what you want?

]]> By: Amber http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/comment-page-1/#comment-29583 Amber Thu, 12 Feb 2009 13:00:59 +0000 http://www.ppchero.com/?p=2622#comment-29583 @Tom, thanks for the recommendation, that's great too! @Tom, thanks for the recommendation, that’s great too!

]]> By: Tom M http://www.ppchero.com/increase-conversion-rates-with-user-driven-feedback/comment-page-1/#comment-29543 Tom M Wed, 11 Feb 2009 22:30:48 +0000 http://www.ppchero.com/?p=2622#comment-29543 Google Docs also has a free form function. You make a form in google "excel" and then you can post a link to it from you site. When the results are submitted then they are all compiled in your google account. Google Docs also has a free form function. You make a form in google “excel” and then you can post a link to it from you site. When the results are submitted then they are all compiled in your google account.

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