Account Director

  • Hanapin Marketing
  • Bloomington, IN
  • Onsite or Remote
  • Full-Time

Posted 11 days ago

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Hanapin Marketing is proud to be an industry-leading digital marketing agency that focuses in just one thing: pay-per-click advertising (PPC). We believe focus is everything, and it’s our objective to make everyone better at PPC: ourselves, our clients, our peers—the entire industry.

 

We are adding a strategic Account Director to our Services Team focused on owning our largest and most complex client relationships. As our Account Director, you will be the primary point of contact and trusted advisor to our key accounts to drive strategic initiatives, lead the internal teams supporting those accounts, and ultimately grow our client’s business through PPC.

 

Our approach to client management is not to check off a to-do list of client requests. We aim to be a consultative partner to our clients, which means that you’re not only focused on helping them reach their initial goals but figuring out ways to proactively expand their brand and increase their overall success long-term.

 

Here's how your success will be measured as our Account Director:


  • Client growth – We are a consultative partner to our clients, and in this role, you will proactively find ways to grow our client’s spend across paid media channels
  • Client retention – You own retention for your key accounts and are ultimately responsible for all client activity and communication, including, but not limited to, strategic business reviews, annual planning, and project management for our internal team
  • Client Net Promoter Score – We measure client satisfaction by a quarterly net promoter score survey


Thank you for your interest in Hanapin Marketing and best of luck!

 

Position: Account Director 

Classification: Full-time, salary, exempt      

Department: Services

Reporting Relationship: Jeff Baum, Director of Services

Estimated Start: March 2019

 

We are proud to be an equal opportunity employer, and we have a standing policy of nondiscrimination at Hanapin Marketing. We respect the unique and diverse perspectives of all employees. We accord all qualified persons an equal opportunity for employment or promotion without regard to race, color, religion, sex, national origin, ancestry, age, disability, sexual orientation, gender identity, or any other status or condition protected by federal, state, or local law. If you need assistance or accommodation due to a disability, you may contact us at hr@hanapinmarketing.com or call us at 812-330-3134.

 

Hanapin has a normal office environment in which sitting and operating a computer for long periods of time is required. Disclaimer: this job description is not a comprehensive list of every responsibility that this job is required to complete.

 

Date last updated: 2/7/2019


About the company

"People are our proper occupation" - Marcus Aurelius Molly is the Senior HR Manager at Hanapin Marketing. Hanapin Marketing is an industry leading digital marketing agency that specializes in pay-per-click (PPC) advertising. As the Senior HR Manager, Molly manages all recruitment, hiring, and onboarding efforts for the growing agency. During her tenure at Hanapin, the team has doubled in size, and she has hired a variety of roles from entry to director level – both onsite and remote. No matter the position, Molly is committed to finding, hiring, and retaining great talent to continue to help Hanapin thrive.

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