Jira Administrator

  • Clearlink
  • Salt Lake City, UT
  • Onsite Only
  • Full-Time

Posted 31 days ago

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Who We’re Looking For

Jira Administrator – Salt Lake City

 

Clearlink is looking for a Jira Administrator to support a growing team of marketing and technical project managers. This role will be responsible for the governance of Jira and Confluence at Clearlink. The Jira Admin will work closely with project managers to design, update and optimize the overall process including workflows, screens, reporting, etc. Clearlink will look to this person to help lead the way towards full Jira and Confluence adoption and utilization.


Breaking Down Your Day-to-Day


  • Create, manage, and review customized workflows with Project Managers
  • Create, manage, and review customized screens
  • Create, manage, and review security permissions
  • Assist both Jira and Confluence users
  • Add/remove users and groups
  • Provide training for new and existing users
  • Evaluate new plugins, new versions, and related software
  • Proactively look for ways to improve how we use Jira and Confluence 
  • Troubleshoot issues
  • Requirements:
  • Requires at least 2 years of experience using JIRA Cloud and Confluence
  • Requires at least 1 year experience performing JIRA Cloud and Confluence administration functions


What We Offer

  • Competitive pay 
  • Award-winning healthcare coverage and wellness programming, including onsite massage therapists, yoga classes, and personalized nutrition and fitness coaching 
  • 401(k) matching 
  • Investment in your personal development: tuition reimbursement, leadership programming, opportunities for industry conferences and influence 
  • Generous PTO and work / life integration


More About Clearlink

 

Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink’s leading-edge technology and 2,000 digital marketing, sales, and data science experts are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey. And in the past year alone, Clearlink and our people have been honored with over a dozen awards, including:


  • Utah Business Magazine’s SAMY Awards
  • Utah Business Magazine’s 40 Under 40 Awards
  • Utah Business Magazine’s 30 Women to Watch Awards
  • Utah Business Magazine’s 20 in Their 20s Awards
  • Utah Business Magazine’s Fast 50 Awards
  • Search Engine Land Awards, Best In-house SEO Team Finalist
  • PR Daily Digital PR Awards, Viral Campaign Award
  • PR Daily Digital PR Awards, Media Relations Campaign Award
  • Utah Diversity Connection, Large Business Diversity Award
  • The Stevie Awards, Achievements in Health and Wellness
  • The Stevie Awards, Achievements in Developing and Promoting Women in Business
  • The Stevie Awards, People-focused CEO of the Year
  • Utah Business Magazine’s CEO of the Year
  • Achievers 50 Most Engaged Workplaces Award
  • Women Tech Council’s Shatter List


About the company

Clearlink, a SYKES company, is an award-winning digital marketing and sales company headquartered in Salt Lake City, Utah. Clearlink’s leading-edge technology and 2,000 digital marketing, sales, and data science experts are the reason it’s been a trusted partner for Fortune 500 companies since 2003. Clearlink’s people-focused culture has been recognized internationally for strong leadership, business growth, innovative employee initiatives, and corporate social responsibility. As the global leader in Intelligent CX, Clearlink is committed to providing intuitive, connected, and engaging experiences throughout the customer journey. And in the past year alone, Clearlink and our people have been honored with over a dozen awards, including: Utah Business Magazine’s SAMY Awards Utah Business Magazine’s 40 Under 40 Awards Utah Business Magazine’s 30 Women to Watch Awards Utah Business Magazine’s 20 in Their 20s Awards Utah Business Magazine’s Fast 50 Awards Search Engine Land Awards, Best In-house SEO Team Finalist PR Daily Digital PR Awards, Viral Campaign Award PR Daily Digital PR Awards, Media Relations Campaign Award Utah Diversity Connection, Large Business Diversity Award The Stevie Awards, Achievements in Health and Wellness The Stevie Awards, Achievements in Developing and Promoting Women in Business The Stevie Awards, People-focused CEO of the Year Utah Business Magazine’s CEO of the Year Achievers 50 Most Engaged Workplaces Award Women Tech Council’s Shatter List

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