Senior Account Strategist

  • Brainlabs Digital
  • Austin, TX
  • Onsite or Remote
  • Full-Time

Posted 14 days ago


Brainlabs is proud to be the world’s smartest experimentation-led marketing agency. We’re famed for our world class company culture as we work to create an environment where everyone is excited to come to work.

We are adding an analytical Senior Account Strategist to our Client Services Team! 

Know that if you join our team, you're joining some of the brightest minds in the digital marketing industry. Therefore, if you are passionate about diving head first into learning the technical side of paid media and providing unmatched service to our growing client list, this is the position for you. Break into one of the fastest growing marketing industries at one of America’s fastest growing companies.

Here are a few things you can expect to do in a typical day as a Senior Account Strategist:

Client management responsibilities:

  • Measured on revenue retention, growth, hourly rate, and client satisfaction for clients under management
  • Client Lead on 2-5 accounts (MRR greater than $15k/month)
  • Monitor budgets and performance and make optimizations on a daily basis aligned with client goals
  • Proactively address client performance and/or relationship issues directly with the client, while keeping GAD apprised of issues and solutions
  • Ensure client work is consistently accurate, up-to-date, and applicable to the client (e.g. industry, technology, etc.).
  • Communicate client performance regularly and ensure we fulfill on client contracts and promised strategy
  • Prepare and present integrating marketing strategies for clients, including cross-sell opportunities
  • Perform regular analyses and make data-driven recommendations, following our 'test and learn' methodology
  • Implement responsibility assignment matrix (e.g. RACI) across client accounts for effective delegation, internal and external communications, and project management
  • Lead client meetings and business review preparation, preferably via video conference - prepare the agenda or deck and ensure we take notes
  • Implement & use Brainlabs’ tools on all accounts
  • Prioritize and respond to client emails/calls in a timely manner
  • Build out campaigns and implement QA checks on relevant digital marketing platforms

Leadership and management responsibilities:

  • Manage up to 3 direct reports and mentor indirect managees utilizing a strengths-based coaching approach
  • Models strong leadership including alignment to company priorities and philosophies, effective stress and emotion self-management, as well as a positive and patient demeanor with the team
  • Support and mentor account team to prepare them to lead client accounts, including communication, calls, meetings, and emails.
  • Cultivates an atmosphere that embraces diversity and inclusion within the team and agency
  • Actively participant in wider company initiatives including, but not limited to new business pitches and internal marketing efforts

This is what we're looking for in you, our future Senior Account Strategist:

  • Minimum of 3-years hands-on experience managing PPC or SEO campaigns for a variety of clients with monthly spend greater than $15k/month
  • Minimum of 1-year client-facing experience
  • Demonstrated proficiency of paid media and/or SEO platforms
  • Proven organizational, project, and time management skills
  • Excellent communication and presentation skills, both written and verbally, with the ability to provide actionable insights for all levels of an organization
  • Possess keen critical thinking and analytical skills
  • Proven skills with Microsoft Office and/or Google Business Apps, especially Excel or Google Sheets
  • Demonstrate alignment to our company values

Please provide contact information for at least two references. For your references, we'd love to see you endorsed by a former employer or supervisor.We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes a position preview assessment prior to in-person interviews. The goal of this process is to allow you to get to know us as we learn more about you.

Thank you for your interest in Brainlabs Digital and best of luck!

Position: Senior Account Strategist

Classification: Full-time, salary, exempt

Department: Client Services

Reporting Relationship: Group Account Director or Group VP

Estimated Start: March 2021

About the company

Brainlabs is proud to be the world’s smartest experimentation-led marketing agency. We’re famed for our world class company culture as we work to create an environment where everyone is excited to come to work.


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