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Lessons Learned From SMN’s “Paid Seach for Big Sites, Big Brands” Webinar

Posted by Pete on January 15, 2009 in Webinars

Earlier this week, I sat in on Search Marketing Now’s webinar, “Paid Search for Big Sites, Big Brands”, by Chris Sherman, Executive Editor at Search Engine Land. The gist of the webinar was giving out tips and tricks on how to manage paid search efforts for large-scale companies.

The webinar was thus geared towards in-house PPC efforts for these companies. That being said, there were still some good bits of advice that I would like to share with our PPC hero readers.

Planning and Setting Goals

Chris constantly reiterated the need to set clear, manageable goals for your paid search campaigns. This is of utmost importance, as it will form the basis for your efforts. Only after determining which KPIs you deem to be most important can you then monitor your ROI. Chris stated, and I agree, that your strategy must focus on specific metrics, and success can only be determined by the quality and execution of your goals.

PPC Fitting Into the Rest of Your Marketing

It is important to intertwine your PPC and SEO efforts, especially if they are done by different people or teams. It is important not to pit these two marketing strategies against each other in a nerdy battle royale. Generally, undermining your own efforts is not a strongly recommended strategy. Besides, we all know that PPC would whoop SEO in the behind. In these circumstances where there are a variety of marketing strategies being employed, Chris recommends establishing clear roles for both owners and influencers. Everyone involved in the process and needs to work together to make sure that these roles are carried out appropriately. Good leadership at the top is critical for this to work.

PPC is Good for Brand Building

Branding is obviously a huge part of marketing for big companies. If you are wanting to help build a brand, PPC can certainly play an important role in brand building. One easy way to do this is to target ‘head’ keywords, or generic keywords geared towards searchers in the very beginning of their search process. For example, Gary’s Guitar Galleria might want to target ‘guitar’, ‘electric guitar’, and ‘acoustic guitar’ if they want to build awareness amongst potential customers looking to get a new guitar. While these keywords are highly competitive and thus more expensive to bid on, it will definitely aid in branding.  It is also important to note here that clicks aren’t the only metric that helps branding. Even impressions, which as we all know are free, help. The user will likely see your ad even if they decide to click on Marty’s Music Mart ad instead. Targeting these ‘head’ keywords also works in the content network, if you want to get even more exposure.

PPC Hero is always on the lookout for different perspectives on the PPC world and how it relates to everything else in the business world. I would like to thank SMN and Chris for their take in this webinar.



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4 Responses to “Lessons Learned From SMN’s “Paid Seach for Big Sites, Big Brands” Webinar”

  1. Greg Says:

    If Gary’s Guitar Galleria is going to use PPC for branding, Gary better have a download, e.g. Guide to Buying Your First Guitar, that he offers in exanchange for someone’s Name and Email address, so he can send them his cool newsletter every month, and he better track those micro conversion downloads.

    Paying all that money just to bring people to a home page or some other page, just for “branding,” might be a horrible waste of cash.

    Maybe Gary should offer a 10% off coupon that’s good for three months, where the offer will expire in two weeks, and they have to give Name and Email to get the coupon.

    I want conversions!!!!!!! And I want to track those micro conversion in analytics and see which are most strongly associated with future sales.

  2. Pete Says:

    Good points Greg. I guess I should mention that the webinar outlined four stages of branding, the first being exposure and recognition, followed by -

    Reinforcing brand awareness
    Enhancing preferences and favorability (persuasion)
    Post Sale reinforcement

    This is a rather simplistic model and doesn’t account for other forms of marketing which would be used in conjunction with a branding campaign.
    That being said, I agree with your thoughts on brand building just for the sake of it. You obviously need to move from just gaining awareness to conversions based on your goals, be it submitting a form, downloading content, or even purchasing a guitar in the case of Gary’s Guitar Gallery.

    And of course, tracking your users is critical to measure your ROI.

    Thanks for reading!

  3. Adam Lucking Says:

    Very good article. However there was a spelling mistake in your title.

    Lessons Learned From SMN’s “Paid Seach for Big Sites, Big Brands” Webinar…

    Should be….

    Lessons Learned From SMN’s “Paid Search for Big Sites, Big Brands” Webinar.

    Cheers
    Adam

  4. Pete Says:

    Thanks Adam,

    I’m not seeing the spelling error. Maybe I’m just a little dreary on this Monday morning :)

    Thanks!

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