Converting Facebook Leads into Sales
August 11, 2012
Last year my friend and mentor, Bryan Eisenberg, exposed the biggest lie of pay-per-click marketing:
“Keywords don’t fail to convert!!! It’s we who fail to convert visitors from those keywords.”
Bryan’s point is that as long as:
- the keyword phrase is relevant to your business, and
- the keyword-based ads are relevant enough to your prospects to cause them to click on the ads,
then failure to convert is caused by poor persuasive web content and/or a mismatch between the promise of the ad and the delivery on the post-click experience.
In other words, the problem isn’t with the lead source, it’s with your online salesmanship.
And my point is that this applies every bit as much to Facebook Advertising as Google AdWords. Even more so, in my opinion, because marketers seem more likely to blame Facebook traffic as “non-converting” than to take a hard look at their post-click experience.
This works well because VFFs are, in fact, eye-catching, and because they also aren’t ever discounted, at least that I’ve seen.
Now the messaging makes it clear that the 70% off is an “up to” 70% off that applies to all sorts of running & cycling brands, not just the pictured VFFs. But I think the overwhelming mental image that would cause most people to click would be the idea of getting a pair of Vibram Five Fingers, normally about a $100 shoe, at something significantly cheaper, even if it was “only” discounted half of 70% for, say, a solid $35 off.
The good thing about this landing page is that Left Lane Sports definitely emphasize the large discounts right away. If you clicked because of the “up to” 70% off, you instantly see that the discounts are indeed in that ballpark. And that those discounts are on quality, name-brand stuff.
This is good.
How do you think it might be better?
Well, they may or may not have Vibram Five Finger shoes available at discount. But perhaps they could show discounts on other barefoot running shoes? Would they have to fill up the page with barefoot running options?
No. But rather than plugging the asics, they might use that space to show discounts on Inov-8 or other lightweight or “barefoot” running shoes. That would increase the felt “match” between the promise of the ad and the delivery of the post-click experience.
What about your ads? Are you managing the post-click experience for maximum conversion, or are you blaming low converstion rates on “non-converting” Facebook Ads?
Browse By Category
Seven insights hiding in Google’s new Christmas shopping research
In December 2017, Google released a set of statistics about the Christmas shopping season. Use these insights in AdWords to make this your best December ever.
Stop Using Google's First Page Estimates to Set Your Bids
Google's First Page Bid Estimates can't be trusted. Adjust your bid strategy based on average position and not using this metric.
Your Guide to Getting Organized for PPC Success
Organization is key to success in the PPC industry. Here is a guide to organizing your space, time, resources, and workload for efficient PPC management.
A bi-weekly newsletter packed full of resources and strategies that will help make you a better PPC expert.
Hanapin Marketing | The PPC Agency of Experts Behind PPC Hero
A Reminder About Work-Life Balance
Proper Work-Life Balance Is Something Easily Forgotten. Here Is A Reminder That It's Okay To Have A Life Outside Of Work & Constantly Checking Performance.
The Advertising Principles That Guide Facebook's Decisions
Facebook highlights the advertising principles that guide their decision making in response to recent events.